How Consigning Works at New Digz: Process, Payouts & What to Expect

How Consigning Works at New Digz: Process, Payouts & What to Expect

Thinking of turning your closet into cash? Consigning with New Digz is a straightforward, rewarding process — and we're here to make it as smooth as possible. Here's everything you need to know before your appointment.

🗓️ Step 1: Book Your Appointment

All consignment drop-offs are by appointment only. Book your spot online and you'll receive a confirmation with everything you need to prepare. Before your appointment, we recommend reviewing our What to Consign guide so you know exactly what to bring.

📦 Step 2: Prepare Your Items

First impressions matter — even for clothes. Here's how to set your items up for success:

• Bring items clean and pressed, on hangers or neatly folded. No trash bags, please.
• Shoes should ideally be in their original boxes, if possible.
• Jewelry should be separated and individually bagged.
• Items should be gently used or near-new condition.
• We generally look for pieces no older than 2–3 years, unless they have a timeless or vintage-style aesthetic that fits current fashion.

Not sure what we're looking for? Check out our What to Consign guide for a full breakdown of our best-selling categories.

👗 What We Accept

We accept women's clothing (sizes 0–22), shoes, handbags, jewelry, belts, eyewear, luxury fragrances, and more. For a detailed breakdown of what sells best and what we don't accept, visit our What to Consign guide.

🤝 Step 3: Your Appointment — What to Expect

Appointments are a one-on-one, in-person meeting with our team — giving you dedicated time and personalized attention for your items. Sessions typically run 15–30 minutes depending on the number of items you bring. Here's what happens during your visit:

• Account setup: We'll set up your consignor account and send you links to get everything configured.
• Contract: You'll sign your consignment agreement electronically — quick and paperless. You can review the consignment agreement here before your appointment.
• Account open fee: A one-time $10 account opening fee is collected at the appointment. Cash is preferred.
• Payment instructions: We'll collect your payment preferences so you're all set when items sell.
• Item review: We'll go through your pieces together, make suggestions, and in some cases offer alternatives if something isn't quite the right fit.
• Drop-off slip: You'll receive an email confirmation of the items left with us.
• Hangers & boxes: Your hangers are returned at the end of the appointment. If you'd like your shoe boxes back, just say the word — we keep boxes for luxury shoes.

💰 How Pricing Works

Items are priced at roughly ⅓ of original retail, though the final price depends on condition, style, and current demand. Our team handles all pricing — no guesswork on your end.

💵 Your Payout Options

Once your item sells, you receive 40% of the sale price. New Digz retains 60%. You can collect payment multiple ways:

• Cash payout: For balances under $50, you can collect cash anytime.
• Check payout: For balances over $50, checks are automatically mailed at the beginning of the month. This is the default form of payment.
• Electronic payout: For balances over $50, you may elect to have payment sent electronically via PayPal or Venmo.
• Store credit: Choose store credit and receive an additional 10% bonus — making it a great option if you love to shop with us.

📊 Track Your Items with the Consignor Portal

Upon completion of your account setup, you'll have access to our consignor portal where you can track the status of your pieces, monitor sales, and view your earnings in real time. Consignment period starts when your items are placed on the sales floor, not at the time of your appointment. No need to call or stop in just to check — it's all at your fingertips.

📅 The Consignment Period

Your items are on the floor for 60 days from the date they're put out. If your item hasn't sold after 30 days, it will automatically be marked down by 25%. It's your responsibility to pick up any unsold items before the end of that period. Contact us to pull your unsold items 24 hours before your consignment period ends and we'll have them ready for pickup. Items not retrieved after 60 days become the property of New Digz. We recommend setting a reminder so nothing gets left behind.

🏠 In-Home Concierge Service

Have 25 or more luxury pieces but can't make it in? Ask us about our in-home concierge and online consignment services — especially convenient for a larger collection or high-value items that deserve extra care.

🛒 After Your Appointment

Looking for what just came in from other consignors? Browse our New Arrivals collection — your next favorite piece might already be waiting.

Have questions before your appointment? Start with our What to Consign guide →